He Zhengrui
General
The Beverage Clique Academy MY (TBCAMY) has the right to change the Terms & Conditions, course content, prices, and reschedule the course or combine classes without prior notice.
Prices
All prices quoted are in Malaysian Ringgit and are inclusive of registration, tuition fee (classroom or online), study materials, wines, spirits, or sake for tasting, and one (1) examination (if applicable). Wines, spirits, or sake are not included for tasting for online learning programs unless otherwise stated.
Course Funding / Subsidy
Malaysians may be eligible for course fee funding/subsidy for certain courses offered by TBCAMY. Funding/subsidy is subject to terms and conditions by the respective agencies. Funding/subsidy is not applicable if the terms and conditions are not met.
Upon successful completion of the course, TBCAMY will reimburse the funding/subsidized portion of the course fee to the candidates and/or organizations.
In the event candidates and/or organizations fail to meet the terms and conditions required, TBCAMY has the right to recover any fee that was deducted as the funding/subsidy portion of the course fees.
In the event of an error in calculating funding/subsidy, TBCAMY has the right to recover any outstanding course fee from candidates and/or organizations.
Attendance
Learners are required to attend a minimum number of sessions to complete the course. Documentary proof may be required for the period of absence, and Learners may be rescheduled AT THEIR OWN COST if they are unable to meet the minimum attendance requirement.
Personal Information
The personal information collected in the application form will be used by TBCAMY to process your registration for course(s) and/or event(s). Failure to provide any required information may result in a delay in successfully registering your booking. Your details will be kept confidential by TBCAMY and TBCAMY will not pass your information to a third party. Your details may be used to contact you and/or keep you informed of our events and courses. You consent TBCAMY to send you marketing, advertising, and promotional information through email, voice-call, text message, and/or fax, in accordance to Personal Data Protection Act 2010 (PDPA).
A copy of your personal information/application form may be given to our accredited program partners for examination purposes. It is to confirm that you may have previously attended and passed any relevant examination(s) in order to qualify for the course(s) and/or examination(s) that you are applying for.
Our accredited program partners may contact you directly relating to the course(s) or any marketing advertisement. Please inform TBCAMY if you do not wish to receive any marketing or promotion advertisement from our accredited program partners.
Booking and Payment
Booking or Registration refers to reserving a spot for a particular course or event in Malaysia. The booking is only confirmed once the completed registration form and full payment is received. The registration form can be submitted online through the course page. Upon receiving the registration form and payment, the organizer will issue an invoice or receipt to the applicant. If an organization is sponsoring the applicant, they must indicate it on the registration form, and the invoice will be made attention to the company. The organization will be responsible for paying the full course fees even if the applicant leaves the company before or during the course. Booking is not confirmed if the payment is incomplete, or the registration form is not completed.
Payment can be made in two ways: a) by cheque, payable to TBC Academy SDN. BHD., and submitted ten working days in advance for companies. b) by bank transfer to TBC Academy SDN. BHD., CIMB bank, with the account number 8605518131.
If there is an outstanding amount upon billing, it will incur an interest of 2% per month.
Cancellation and Transfer
Once a booking is completed, cancellation will not be entertained. Any transfer of course and/or applicant must be requested in writing to the relevant authority. Any other form of communication will not be entertained.
The application to transfer the course or candidate will only be accepted if the request is made at least fourteen (14) days prior to the course start date. If the application is approved, there will be an administrative charge of MYR340 per course or per candidate for WSET® courses. For non-WSET® courses, the administrative charges will be MYR105 per course or per candidate.
If the application to transfer the course or candidate is requested less than fourteen (14) days before the course start date, it will be subject to approval at the discretion of the relevant authority. If the application is approved, there will be an administrative charge of MYR680 per course or per candidate for all accredited programmes. For non-accredited programmes, the administrative charges will be MYR170 per course or per candidate.
If a candidate fails to attend the course, it will be considered a withdrawal from the course, and the full course fees will be forfeited.
The relevant authority has a “minimum 6 pax to commence course” clause and reserves the right to postpone or reschedule the course if the minimum required number of candidates is not met.
The relevant authority reserves the right to cancel, reschedule, or postpone the course if the speaker is unable to attend due to illness, accidents, emergency, or disruption due to forces of nature.
Study packs/guides once distributed will be considered sold, and no refund will be provided.
Consumption of Alcohol
Candidates who are below the legal drinking age are not allowed to sample any alcohol during any course(s). However, this is not a barrier for any candidate to attend and successfully complete some accredited programmes.
Candidates, for religious, health, or any other reason(s), who do not wish to sample any alcohol during the course, may do so.
Examination and Results (applicable to accredited programmes)
The examination date will be specific to the course for which the candidate has registered. Any request to change the examination date will incur a charge similar to an examination re-sit fee.
A candidate who does not attend the examination on the scheduled date will be deemed “Absent” with or without a valid reason (e.g. medical certificate). If the candidate requests another examination date, it will incur a charge similar to an examination re-sit fee.
A candidate may re-sit for an examination, subject to an examination re-sit fee, if he/she fails the first examination. A candidate who has passed the examination may not re-sit for an improved grade.
The re-sit fee is currently at MYR850 per level 2 examination and MYR1190 per level 3 examination per person.
The candidate must provide proof of identity, such as an identity card, driver’s license, or passport to the management, facilitator, and/or examiner on the day of the examination. The relevant authority may not allow the candidate to sit for the examination if he/she fails to do so.
The relevant authority will send an email to the candidate notifying that results are released. Under no circumstances will the results be communicated in other forms of communication.
Certificates and pins may be delivered upon request, subject to availability of relevant authority staff and the candidate.
Media
Images and videos captured during the event may be used in our website, social media, other publicity material, or at other events and may be provided to the media for local or national publication.
If you do not wish to have images of yourself published or used for such purposes, please inform the relevant authority in writing.
